ERP vs. CRM: Which Software Your Business Needs?

  • CRM stands for Customer Relationship Management. CRMs are systems that manage information about customers — interactions with customers, past purchases, and interests. Customer relationship management tools are mainly used across sales, marketing, and customer service departments.
  • In contrast to CRM software, enterprise resource planning (ERP) software has a wide-ranging set of capabilities across all business operations. From managing payroll for your company’s employees to create a bill of materials for the goods you sell, this software system is designed to run your business from end to end without additional software packages.

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Sasha Andrieiev

Sasha Andrieiev

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CEO at Jelvix | Global Technology Partner for Software Innovation and Industry-Leading Solutions https://jelvix.com/