A Practical Guide to Implementing Digital Transformation

To keep up with the changing technological scenarios companies need to go change their structure to support agility. This is called a digital transformation. In this blog, we will understand the meaning of digital transformation and the steps a CIO should take to strategically pivot their companies for this transformation.

What can be transformed digitally?

1. Customer experience:

  • Omnichannel communication;
  • Self-service and IoT;
  • Better customer segmentation;
  • Marketing experiments (MNG: change management);
  • Chatbots (NLP chatbots, funnel chatbots);
  • Autofunnels;
  • AI quality assurance;
  • Personalization: CRM, scripts, flex price.

2. Personnel:

  • New digital corporate culture;
  • New project management approach.

Innovations for digital transformation:

  • Blockchain;
  • Drones;
  • Voice assistants;
  • Internet of Things;
  • 3D printing;
  • AR / VR;
  • Ecosystem approach to technology;
  • Narrow niches.

The company culture will always resist new digital disruption and technology. However, gradually encouraging people to adopt the benefits and advantages of these digital technologies can allow the entire community of workers and even customers to adjust to the new technology. The business will operate effectively if this evolution of technology is supported rather than rejected or completely ignored. Follow the guide to learn more.

https://jelvix.com/blog/how-start-digital-transformation-of-business

--

--

--

CEO at Jelvix | Global Technology Partner for Software Innovation and Industry-Leading Solutions https://jelvix.com/

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

Just start your Goals

Upskilling Your Workforce: How to Run a Successful Training Programme

ISSUE 8

HOW TO NAIL THE INTERVIEW AND GET THE JOB EVERY TIME

Digital Jobs Policy

“From Avocation To Vocation: How I Turned My Hobby Into A Career” With Collin Morgan

Why Is Employee Recognition So Important?

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Sasha Andrieiev

Sasha Andrieiev

CEO at Jelvix | Global Technology Partner for Software Innovation and Industry-Leading Solutions https://jelvix.com/

More from Medium

HOW DO YOU CHOOSE THE BEST FIT CSP FOR YOUR BUSINESS?

Digital Transformation In Banking: Current Trends

Does Delivery Speed Matter in E-commerce? — Ohi